Where do you ship from?
All UK orders are dispatched from our warehouse in Coventry, England, so there are no customs charges or import fees.
How much is delivery?
UK delivery is £9.99, or free on orders of £50 and over.
How long will my order take?
Orders are dispatched within 1 working day and usually arrive in 2–4 working days. You'll get a tracking link by email as soon as your parcel leaves us.
Do you deliver outside the UK?
This store currently delivers to UK addresses only, including Northern Ireland.
Do your prices include VAT?
Yes. All prices include UK VAT at the standard rate. A VAT invoice is available on request.
What payment methods do you accept?
We accept major debit and credit cards including Visa and Mastercard, plus Shop Pay, Apple Pay and Google Pay. All available options are shown at checkout.
Can I return something?
Yes. You have 14 days from delivery to tell us you'd like to return unopened, unused items. For hygiene reasons we can't accept opened cosmetics, razors or blades unless they're faulty. See our Returns Policy for details.
My item arrived damaged or faulty. What should I do?
Email info@thebarbersupply.com within 30 days with your order number and a photo. We'll send a replacement or a full refund, and you won't pay for return postage.
Can I change or cancel my order?
Contact us as soon as possible on info@thebarbersupply.com or +44 7741 777007. If the order hasn't been dispatched yet, we'll change or cancel it.
Do you offer trade or barber-shop pricing?
Yes. Barbers and salons can buy in bulk at trade prices. Email info@thebarbersupply.com with your shop name and we'll set you up.
Are your products suitable for sensitive skin?
Ingredients are listed on every product page. If you have sensitive skin, patch-test first and stop using any product that causes irritation.